Privacy policy

This privacy statement was last updated on November 10, 2022 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you through https://sendalpina.com. We encourage you to read this statement carefully. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

We clearly indicate the purposes for which we process personal data. We do this through this privacy statement.
We aim to limit our collection of personal data to the personal data necessary for legitimate purposes;
First, we request your explicit consent for the processing of your personal data where necessary.
We take appropriate security measures to protect your personal data and also require this from parties who process personal data on our behalf;
We respect your right to access, rectify, or erase your personal data upon request.

If you have any questions or want to know exactly what data we store about you, please contact us.

1. Purpose, Data, and Retention Period

We may collect or receive personal information for a number of purposes related to our business operations, which may include the following:

Contact – By phone, mail, email, and/or on-site forms

For this purpose, we use the following data:

A first and last name
An email address
A phone number

The basis on which we may process this data is:

After consent has been provided

Newsletter subscription

For this purpose, we use the following data:

Name
Email address

The basis on which we may process this data is:

After consent has been provided

Retention Period

We will retain this data until the service is canceled.

2. Sharing with Other Parties

We only share or disclose this data to data processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy.

4. Disclosure Practices

We disclose personal information if required to do so by law or court order, in response to a law enforcement agency, to the extent permitted by other legal provisions, to provide information, or for an investigation into a matter related to public safety.

If our website or our organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and potential purchasers, and will be passed on to the new owners.

We have a Data Processing Agreement with Google.

Google cannot use the data for other Google services.

We block the inclusion of full IP addresses.

5. Security

We are committed to the security of your personal data. We take appropriate security measures to limit unauthorized access and misuse of personal data. This ensures that only the necessary persons have access to your data, that access to data is protected, and that our security measures are regularly reviewed.

The security measures we use include:

Security Software

6. Third-Party Websites

This privacy statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

7. Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. You are advised to review this privacy statement regularly to stay informed of any changes. We will also actively inform you whenever possible.

8. Accessing and Modifying Your Data

If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
Right of access: You have the right to access the personal data we have about you.
Right to rectification: You have the right to complete, rectify, erase, or block your personal data at any time.
If you give us consent to process your data, you have the right to revoke that consent and have your personal data deleted.
Right to data transfer: You have the right to request all your personal data from the controller and to transfer it in full to another data controller.
Right to object: You can object to the processing of your data. We comply with this unless there are justifiable grounds for the processing.

Please make sure you always clearly state who you are so we can be sure we don’t modify or delete any data about the wrong person.

9. Submitting a Complaint

If you are not satisfied with the way we handle or process your personal data, you have the right to lodge a complaint with the Data Protection Authority.

10. Contact Information

Name: José A. Martínez
Cno. Viejo de Vélez, 65 5 Bj
29738 Torre de Benagalbón (Málaga)
Email: info@sendalpina.com
Tel: 653 854 600