Personal Data Protection - GDPR/LOPDGDD
Sendalpina (hereinafter, the "Data Controller") informs users of this website about its personal data protection policy, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPDGDD).
At Sendalpina, we only process personal data that is strictly necessary for managing our mountain guiding activities and commercial communications. The data collected is:
| Activity | Data collected | Purpose |
|---|---|---|
| Activity booking | Name, phone, email | Booking management, confirmations, route coordination and safety during the activity |
| Newsletter | Name, email | Sending commercial information, new routes, offers and content of interest (only with prior consent) |
Personal data provided will be processed for the following purposes:
Legal basis: Express consent of the data subject through an opt-in system (unchecked checkbox).
Processing of your data is based on the following legal grounds:
Your personal data will not be sold, transferred or shared with third parties, except in the following cases:
For sending commercial communications, we use the services of:
MailerLite operates from Lithuania (European Union), so your data remains within the European Economic Area (EEA) and the same GDPR guarantees apply. We do not carry out international transfers outside the EEA.
We will only disclose data when there is an express legal obligation (Tax Administration, Law Enforcement Agencies by court order).
We will retain your personal data for the necessary time according to the purpose:
| Data category | Retention period | Criterion |
|---|---|---|
| Booking data (name, phone, email) | 5 years from the date of the activity | Compliance with legal obligations (civil liability limitation period and tax obligations) |
| Billing data | 6 years | Legal obligation under the Spanish Commercial Code (art. 30) |
| Newsletter data (MailerLite) | Until you unsubscribe or after 2 years of inactivity | Maintenance of consent until revocation |
Once these periods have ended, data will be securely deleted or anonymized.
As the data subject, you can exercise the following rights:
Know what data of yours we process and obtain a copy.
Modify inaccurate or incomplete data.
Request deletion of your data when they are no longer necessary.
Object to processing based on legitimate interest or stop receiving commercial communications.
Request the suspension of processing in certain circumstances.
Receive your data in a structured format and transfer it to another controller.
You can exercise these rights by sending an email to info@sendalpina.com or by postal mail to the address indicated, attaching a copy of your ID card or equivalent identification document.
We will respond within a maximum period of 30 days from receipt of your request.
Right to complain to the AEPD: If you consider that the processing of your data violates regulations, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).
We implement appropriate technical and organizational measures to ensure the security of your data:
Currently, this website does not use tracking or analytics cookies. Only essential technical cookies are used for the operation of the site (if any), which do not require prior consent under current regulations.
If we implement analytics or advertising cookies in the future, we will update this policy and request your express consent.
We reserve the right to modify this policy to adapt it to legislative developments or changes in our processing procedures.
Any modification will be published on this page with the date of the last update. We recommend that you periodically review this policy.
For any questions regarding this Privacy Policy or the exercise of your rights, you can contact us:
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